Position Overview
The Operations Manager is responsible for overseeing daily restaurant operations, ensuring consistent service quality, operational efficiency, and strong financial performance. This role provides leadership across front of house and back of house teams while maintaining brand standards and compliance with food safety and regulatory requirements. The Operations Manager plays a key role in driving team performance, customer satisfaction, and sustainable business growth in a high volume restaurant environment.
Key Responsibilities
01
Oversee daily front of house and back of house operations
03
Lead, train, and manage restaurant staff
05
Ensure compliance with food safety and local regulations
02
Ensure food quality, service standards, and guest satisfaction
04
Monitor costs, inventory, and operational performance
06
Handle customer concerns and support a positive dining experience
