About the Role
The Operations Manager is responsible for overseeing daily restaurant operations, ensuring consistent service quality, operational efficiency, and strong financial performance. This role provides leadership across front of house and back of house teams while maintaining brand standards and compliance with food safety and regulatory requirements. The Operations Manager plays a key role in driving team performance, customer satisfaction, and sustainable business growth in a high volume restaurant environment.
Requirements
• Oversee daily front of house and back of house operations
• Ensure food quality, service standards, and guest satisfaction
• Lead, train, and manage restaurant staff
• Monitor costs, inventory, and operational performance
• Ensure compliance with food safety standards and local regulations
• Handle customer concerns and support a positive dining experience
About the Company
Education
• Bachelor’s degree in Hospitality, Business, or a related field
Management Experience
• At least five years of experience in restaurant or hospitality management
Operational Knowledge
• Strong understanding of food safety, cost control, and daily operations
Leadership Ability
• Proven experience managing teams and complex operations
Communication Skills
• Excellent communication, problem solving, and interpersonal abilities