About
Operations Manager Max's Restaurant Guam
Max's Restaurant Guam is looking for an experienced and dedicated Operations Manager to lead our restaurants daily operations. As part of one of the most recognized restaurant chains in the Pacific, we are committed to delivering authentic Filipino cuisine with exceptional service. This role is vital to maintaining our brand standards and driving continued success on the island of Guam.
Key Responsibilities
01
Lead all aspects of restaurant operations, including front-of-house and back-of-house management
02
Implement operational strategies to improve efficiency, service quality, and overall profitability
03
Monitor key performance indicators (KPIs) and take proactive steps to enhance performance
04
Foster a positive team culture through staff training, development, and mentorship
05
Ensure smooth coordination between kitchen and service staff to maintain high customer satisfaction
06
Manage supply chain logistics, inventory, and purchasing while maintaining cost controls
07
Collaborate with marketing to execute promotions and seasonal campaigns
08
Oversee hiring, onboarding, and ongoing evaluation of team members
09
Ensure the restaurant complies with food safety standards, local regulations, and company policies
10
Address and resolve customer concerns in a timely, professional manner
11
Maintain facility cleanliness and ensure all equipment is functioning properly
12
Prepare financial reports, set budgets, and analyze revenue trends
13
Build and maintain strong relationships with vendors and suppliers
Required Qualifications:
We’re looking for a results-driven and experienced professional to lead our restaurant operations. The ideal candidate should have a strong background in hospitality, a passion for delivering exceptional guest experiences, and the ability to manage and motivate a diverse team. Below are the key qualifications we’re looking for:
Bachelors degree in Nutrition, Hospitality Management, or a related field
Proven experience in restaurant operations with a minimum of 5 years in a leadership or management role
Demonstrated success managing high-volume restaurant operations
Strong leadership, organizational, and decision-making skills
Knowledge of food safety, cost control, inventory management, and budgeting
Excellent interpersonal and communication abilities
Flexible schedule, including availability on weekends and holidays
Skilled in using restaurant management tools and Microsoft Office Suite
Experience working in culturally diverse teams
Knowledge of Guams local health and safety regulations is preferred
Fluency in English required
Work Authorization
This position is open to international applicants and will be processed under the H-1B visa program for employment in Guam, a U.S. territory.
